Personal care at home, arranged around the person.
Support with personal care, meals, daily routines and the things that matter to you. We assess your needs and preferences, agree a person-centred care plan with you, and aim to provide continuity through a consistent care team.
Private-pay care and commissioned packages, subject to eligibility and availability
Preparing to support people across England
- Designed around CQC requirementsPerson-centred care plans, risk management and clear records.
- The person leads the planNeeds, preferences, choices and consent at the centre.
- Care stays in the homeWhere home care is appropriate, supporting independence at home.
Care that feels like care
A visit can be on time and still feel cold. We start in the kitchen they already have, learn the routine, and send people who come back — so the week still belongs to the person living it.
- Tea the way they take it
- Consistent care team wherever possible
- A week that still looks like theirs
Care at home, in the way that fits
Personal care, visiting calls, live-in support and short-term cover. Every package starts with an assessment at home and a plan you agree to.
See care servicesPersonalised care, tailored to the person
Everyone’s situation is different. Our carers build plans around the person in front of them, at the pace that suits the family.
Assessment at home
We visit, meet the family, and understand needs, preferences, communication, consent and risks.
A written care plan
A plan setting out agreed needs, preferences, outcomes, risks, consent, visit arrangements and review dates.
Consistent care team
The same small team wherever possible, so nobody has to explain themselves twice.
Reviewed as needs change
Plans are reviewed when needs, risks, preferences or circumstances change, and at planned review points.
Working process
Enquiry
Tell us what is happening. One conversation, no obligation.
Assessment
We assess needs, preferences, communication, consent, capacity and risks at home.
Care plan
A written plan setting out agreed needs, preferences, outcomes, risks, consent, visit arrangements and review dates.
Care starts
Support begins once all required arrangements, checks, consent, registration and commissioning requirements are in place, and the plan is reviewed as needs change.
We know care because we do care
Rakuxon was shaped by people who have worked inside care — with families, with teams, and with the responsibilities that sit behind every visit. That lived perspective keeps our work practical, warm and accountable.
Respect is not an extra in care. It is the starting point. We also protect privacy, autonomy, independence and equality.
The person comes first
Needs, preferences, rights, choices and outcomes guide the care plan.
Faces you recognise
The same small team wherever we can, so nobody starts again each week.
Funding we work with
We can discuss private funding and commissioned care arrangements, subject to eligibility and availability.
Clear from the start
We agree the care plan and intended care team before support begins, with arrangements for continuity and cover.
Tell us what would help
If someone you love needs support at home, leave a few details and we will be in touch.
Request careFrequently asked questions
The questions families ask us first. If yours is not here, a short call usually settles it.
We also help care businesses
Registration, tenders, systems and staffing — from a team that delivers care itself.
Preparing to provide personal care and domiciliary care at home in England. Private-pay clients, and packages commissioned by councils, ICBs and NHS Continuing Healthcare. CQC registration application is in progress.
Find care
Enablement for care businesses: CQC registration, tenders and frameworks, policies, digital and branding, consulting, and Rakuxon Staffing.
For care businesses