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Companionship and wellbeing visits

Isolation does measurable harm. Companionship visits exist to keep people connected to their routines, their interests and the people around them.

A family sitting around a kitchen table with a relative who uses a wheelchair
Who it is for

Is this you?

Regular company, conversation and support to stay connected.

Someone living alone

The days are quiet, and the isolation is doing more damage than any single practical need.

Families worried about withdrawal

Calls have got shorter, the hobbies have stopped, and you are not there often enough to tell why.

People whose confidence has dropped

A fall or a bereavement has made leaving the house feel like more effort than it is worth.

What is included

What you get

  • Conversation and company
  • Support to get out and about
  • Help with appointments and errands
  • Keeping hobbies and routines going
A carer supporting an older man using crutches in his kitchen

Company is not a luxury extra

Isolation does measurable harm. Companionship visits exist so someone is not alone with the radio all week: conversation, a walk, a shop, a GP appointment, the hobby that stopped after a bereavement. They can sit alongside personal care or stand on their own when the practical need is small and the loneliness is not.

  • Regular, booked visits — not 'we'll drop in if we can'
  • Support to get out, keep appointments and run errands
  • Help restarting routines that have quietly stopped
  • The same visitors wherever the rota allows

Where companionship ends and personal care starts

Companionship visitors do not provide regulated personal care unless the plan says they are there to do both. If washing, dressing or medication support is needed, that is a personal care or home care package — we will not blur the two to make a cheaper quote.

  • Clear boundaries written into the plan
  • A step up to personal care if needs change
  • Family updates when you want them
  • No pretence that a chat replaces hands-on support
How it works

Four steps to care starting

  1. Step 01

    Enquiry

    Tell us what is happening. One conversation, no obligation.

  2. Step 02

    Assessment

    We visit at home to understand the person, routine and risks.

  3. Step 03

    Care plan

    A written plan you agree to, with named carers and a schedule.

  4. Step 04

    Care starts

    Support begins, and the plan is reviewed as needs change.

Questions

Common questions

More answers on the FAQ page.